Acqueon IQ

RFQ Details

Acqueon iQ Software, one of the flagship products of Acqueon, is a Contact Center in a Box, with the following features built in. * Inbound (voice, chat, e-mail, SMS) * Outbound (voice, e-mail, SMS) * Inbuilt PBX * SIP based IVR * Quality monitoring (reports, call guide, & recording) * Call Back Manager Acqueon iQ delivers Universal Queuing capabilities for a Contact Center. This enables you to create routing rules-driven by the customer and not by independent channels. For more details please contact us.